Let clients pay by credit or debit card directly through your client portal (Pro feature).
How It Works
- Go to Dashboard > Settings > Business Profile
- Click "Connect with Stripe" and complete Stripe's onboarding (~2 minutes)
- Once connected, clients see "Pay by Card" buttons next to each payment in their portal
- Payments are deposited directly to your bank account via Stripe
What Clients See
When you have Stripe Connect enabled, your client portal shows a purple "Pay by Card" button next to each unpaid amount:
- Deposit — Pay the deposit by card
- Balance — Pay the remaining balance by card
- Additional Payment — After the contract is fully paid, a "Send Additional Payment" link appears for tips, parking reimbursement, or other extras (up to $10,000)
Payments are automatically marked as paid when the card charge succeeds. You'll receive an email notification for each card payment.
Fee Handling Options
You choose who covers the card processing fee (~3.5%):
| Option | What Happens |
|---|---|
| Absorb fee (default) | You cover the processing fee. Client pays the exact contract amount. |
| Split 50/50 | You and the client each cover half. A 1.75% fee is added to the client's payment, and 1.75% is deducted from your payout. |
| Client pays (3.5% added) | Client pays a 3.5% processing fee on top. You receive the full contract amount. |
Split Threshold
When using Split 50/50, you can optionally set a dollar threshold that changes behavior based on gig size:
- "Absorb above $X" — Split the fee on smaller gigs, absorb it entirely on larger ones (generous on big gigs)
- "Split above $X" — Absorb the fee on smaller gigs, split on larger ones
If no threshold is set, fees are always split 50/50.
Where to Configure
Go to Settings > Stripe Connect and look for "Who pays the card processing fee?"
Fee Cascade
You can set the fee mode at multiple levels — each overrides the one above:
- Global default — Applies to all gigs (Settings > Stripe Connect)
- Per event type — Override for specific event types
- Per client — Override for a specific client
- Per gig — Override on an individual contract
The split threshold is set at the global level only. When a cascade override selects "Split 50/50", the global threshold still applies.
Surcharge Restrictions
Some states restrict or prohibit credit card surcharges. If your client is in Connecticut, Massachusetts, or Puerto Rico, consider using the "absorb" option to stay compliant. The split option's 1.75% is within all state caps.
Managing Your Connection
From Settings > Business Profile you can:
- View your account status (charges enabled, payouts enabled)
- Disconnect your account — clients will no longer see card payment options
- Reconnect anytime to resume card payments
Common Questions
Is this Pro-only?
Yes, Stripe Connect requires a Pro subscription.
Does GigOrganizer take a cut?
No. The processing fee goes entirely to Stripe. GigOrganizer does not take any commission. You can choose to absorb the fee, split it with the client, or pass it to the client — configure this in Settings > Stripe Connect.
Do I need a Stripe account already?
No. The onboarding process creates one for you. If you already have a Stripe account, you can connect that one.
What if a client pays by card and also sends a Venmo/check?
Card payments auto-mark the deposit or balance as paid. If the client also pays through another method, you may need to reconcile manually.
Is there a payment limit?
Standard deposit and balance payments match your contract amounts. Additional payments (tips, reimbursements) are capped at $10,000 per transaction.