Privacy Policy

Last updated: February 2026

Overview

GigOrganizer ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our contract generation and e-signature services.

Information We Collect

Contract Information

When you create a contract, we collect the information you provide including names, email addresses, event details, and payment terms. This information is used solely to generate your contract and facilitate e-signatures.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. We receive only basic transaction details (amount, date, and customer email) necessary for order fulfillment.

Account Information

If you create an account, we store your email address and any profile information you provide. This enables you to access your contract history and manage your purchases.

How We Use Your Information

Generate performance contracts based on your input
Facilitate e-signature collection between parties
Send contract-related emails (signing requests, completion notifications)
Process payments and provide purchase confirmations
Provide customer support when you contact us
Improve our services based on usage patterns (anonymized)

Third-Party Services

We use the following third-party services:

Stripe - Payment processing
eSignatures.com - E-signature services
Twilio - SMS message delivery
Supabase - Database and authentication
Vercel - Hosting and infrastructure

Each of these services has their own privacy policy governing their use of your data.

SMS / Text Messaging

GigOrganizer offers optional SMS text message reminders as part of our team management features. By opting in to receive SMS messages from GigOrganizer, you agree to the following:

Opt-In: You will only receive SMS messages if you explicitly opt in via the GigOrganizer gig confirmation page. The opt-in checkbox is unchecked by default and requires your active consent.
Message Types: SMS messages are limited to gig reminders containing event details such as venue, arrival time, and point-of-contact information.
Message Frequency: Message frequency varies. You will typically receive 1-2 messages per gig you are confirmed for.
Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out: You can opt out at any time by replying STOP to any message, or by unchecking the SMS opt-in toggle on your gig confirmation page. Reply HELP for assistance.
No Third-Party Sharing: Your mobile phone number and SMS opt-in data will never be shared with or sold to third parties or lead generators for marketing or promotional purposes.

For questions about SMS messaging, contact us at support@gigorganizer.com.

Data Retention

Contract data is retained for the duration of your account or as required for legal purposes. Guest purchases (without an account) are accessible for 24 hours and are automatically deleted after 90 days.

Delete Your Data

You can permanently delete your account and all associated data at any time using our self-service deletion tool:

Delete My Account

This action is permanent and cannot be undone. All contracts, purchases, and e-signatures will be permanently removed.

Your Rights

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Export your contract data

To exercise these rights, contact us at support@gigorganizer.com.

Contact

For privacy-related questions or concerns, contact us at: support@gigorganizer.com